Terms and Conditions for IntelliDent PDR

Effective Date: September 26, 2025

Welcome to IntelliDent PDR. By accessing or using our website, services, or engaging with our A2P (Application-to-Person) messaging services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our Website or services.

1. Use of the Website

You agree to use our Website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Website in any way that may damage IntelliDent PDR or interfere with other users' access.
  • Attempt to gain unauthorized access to any part of the Website or its related systems.
  • Use the Website to transmit any harmful or malicious software.
  • Misuse our messaging services or provide false contact information.

2. Services

The Website provides information about our paintless dent repair services, including but not limited to:

  • Hail damage repair
  • Door ding and minor dent repair
  • Commercial fleet repair services
  • Dent repair inspections and assessments
  • Insurance claim assistance

Service descriptions are for informational purposes only. An estimate or service agreement is required for any work and is governed by separate contract terms.

3. A2P Messaging Services

By providing your phone number through our website, appointment scheduling, or other forms, you consent to receive text messages from IntelliDent PDR, including:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Promotional offers and marketing messages
  • Customer service communications

Message and data rates may apply. You can opt-out at any time by replying "STOP" to any message. For help, reply "HELP" or contact us directly.

4. Estimates and Quotes

Requesting a quote via our Website does not constitute a binding agreement. All estimates are subject to change based on:

  • Physical inspection of the vehicle
  • Extent of damage assessment
  • Insurance requirements and coverage
  • Parts availability and repair complexity

Final pricing and scope of work will be documented in a formal agreement signed by both parties.

5. Intellectual Property

All content on this Website (text, images, logos, graphics, etc.) is the property of IntelliDent PDR or licensed to us and is protected by copyright and other intellectual property laws. You may not reproduce or distribute any part of the Website without our written permission.

6. Third-Party Links

Our Website may contain links to third-party websites, including insurance companies and automotive service providers. We are not responsible for the content or practices of these third-party sites. Accessing them is at your own risk.

7. Disclaimer of Warranties

The Website and its content are provided "as is" without warranties of any kind, either express or implied. We make no guarantees regarding the accuracy, completeness, or availability of the Website. While we strive to provide accurate information about our services, all work is subject to physical inspection and assessment.

8. Limitation of Liability

To the fullest extent permitted by law, IntelliDent PDR shall not be liable for any damages arising out of your use or inability to use the Website, messaging services, or reliance on any information provided on the Website. Our liability for any service-related issues is limited to the terms specified in individual service contracts.

9. Indemnification

You agree to indemnify, defend, and hold harmless IntelliDent PDR, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of the Website, messaging services, or violation of these Terms.

10. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and share your personal data, including phone numbers used for A2P messaging services.

11. Insurance and Claims

While we work with insurance companies and can assist with claims, we cannot guarantee insurance coverage or claim approval. Any insurance-related representations are estimates only, and final coverage decisions rest with your insurance provider.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website or services after changes are posted means you accept those changes.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts of Texas.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Last updated: September 26, 2025